Q1 What’s your trading terms?
- Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A are also available.
- Lead time: Normally in 15-25 days after deposit received.
- Sample policy: Samples are always available for each model and ready in 7-15 days once payment received.
- Shipping port: Qingdao, China.
- Discounts: We offer attractive discounts for large order quantities.
Q2 How can I deliver my goods?
- Sea freight: We update sea freight rates once we know your destination seaport.
- Client designated agent: Provide us the contact details of your shipping agent, and we will arrange delivery accordingly.
Q3 What is your service support?
- Inquiries related to our products or prices will be replied within 12 hours.
- Well-trained and experienced staff to answer all your inquiries in fluent English.
- OEM & ODM supported; custom racking designs available upon request.
- Experienced professional engineers to deliver optimal warehouse solutions.
Q4 What's the international trading process?
Design drawing → Confirm drawing → Quotation → PI → Confirm PI → Arrange 30% deposit → Manufacture → QC inspect → Pay balance → Shipping.
Q5 Does Topeasy Industry have a MOQ (Minimum Order Quantity) limitation?
No strict MOQ limitation, but larger order quantities come with better pricing. We recommend an order quantity for regular products of Topeasy Industry to fit at least one 20ft container (approx. 15 tons) for optimal shipping cost.